Business Development Centre Resources Operations

This Resource Centre provides listings of alphabetically arranged topics that will be useful to you in starting and operating a small business.

The first section contains a condensed glossary of business terms and articles on various topics created by the staff and advisors at the BDC. Please check back regularly for postings of new articles.

The second section contains listings of: a) excellent small business resources on the Web; b) online resources that provide dictionaries, detailed business glossaries, grammar and style guides and other reference materials.

The third section provides specific information for small business articles on a particular website, arranged by subject. For each article we've provided the title, the URL and the introductory paragraph.

We are constantly updating our links and adding new resources. Visit us regularly!

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Web Articles
Aboriginal business Agricultural business Business communication Business etiquette Business name selection Business plan development Customer relations Disability self-employment E-business Entrepreneurship Exporting/importing Financial issues Franchising Getting started Goal setting & time management Inspiration Legal issues The lighter side Marketing Networking Operations Partnerships Regional stats Sales Self-assessment Trends Women in entrepreneurship Youth entrepreneurship	About.com - Small Business Canada About. com was founded in 1997 with a simple premise, that people are the best Guides to the Internet. Today, when you read an article on About.com, you are tapping into a powerful network of 475 Guides -- smart, passionate, accomplished people who are experts in their field. Our Guides have written books, appeared on national television and won many awards in their field. About Guides live and work in over 20 countries and celebrate their interests in hundreds of topics. View Articles
	AllBusiness.com Our mission is to provide quality information, products, services, and solutions to small and growing businesses. Through the AllBusiness Web site, entrepreneurs, businesses, consultants, and business professionals are able to access a comprehensive set of information, tools, and services. Our site is one of the most comprehensive sites on the Web for small and growing businesses, with over 2000 articles, “how-to’s”, forms, agreements, questions-and-answers, solutions, and services. View Articles
	Business Access Canada Business Access Canada (BAC) is a key component of the Office of Small and Medium Enterprises (OSME) of Public Works and Government Services Canada (PWGSC). BAC was created to improve supplier and buyer awareness of federal business opportunities and of the Government of Canada procurement system. BAC simplifies access to Government procurement information. View Articles
	Business Development Bank of Canada (BDC) The Business Development Bank of Canada is a financial institution wholly owned by the government of Canada. BDC plays a leadership role in delivering financial and consulting services to Canadian small business, with a particular focus on technology and exporting. View Articles
	Business Owners' Idea Cafe Once upon a time, a long time ago (like the 1980's) it was almost impossible for an entrepreneur to get the info needed to start and run a business. Today, the opposite problem confounds entrepreneurs -- there's so much info you can't even begin to digest it -- especially now with the Web. Entrepreneurs need critical info fast, so they can take action now. So at Idea Cafe, we serve info fast, fresh, friendly and for real. View Articles
	BusinessWeek Online BusinessWeek’s award-winning Web site provides users with daily perspective, unique insights, breaking news, and in-depth analysis of the latest trends in the business world, with continuous coverage of today’s business issues. View Articles
	Canada Business Canada Business is a government information service for businesses and start-up entrepreneurs in Canada. Canada Business reduces the complexity and burden of dealing with various levels of government by serving as a single point of access for federal and provincial/territorial government services, programs and regulatory requirements for business. Services from Canada Business are available on the web, by telephone (toll-free) and email, and in person. View Articles
	Canada-Ontario Business Service Centre - COBSC Providing accurate and timely information on programs, services and regulations to Ontario businesses in collaboration with our federal, provincial and non-governmental partners. View Articles
	Canada Post - Business In the morning you’re the CFO, at lunch you run the mailroom and at night you’re the head of marketing and operations – you run a small business, and you need to get more out of every hour. Canada Post makes your business essentials easy: - Build your customer base. Direct marketing works for any size business. Even if you’re new to direct marketing. Canada Post shows you how. - Get your business on the Web. Don’t you think it’s time? Use the Web to buy, sell and manage order fulfillment. - Your one-stop shipping desk for parcels and documents. View Articles
	Canada Revenue Agency The Canada Revenue Agency administers: - tax laws for the Government of Canada and for most provinces and territories; - customs services; - international trade legislation; and - various social and economic benefit and incentive programs delivered through the tax system. View Articles
	CNNMoney.com CNNMoney.com is one of the Internet's leading sources for breaking business news, personal finance features, commentary and planning tools. CNN/Money.com delivers all the day's pressing financial stories and goes beyond the headlines to show how they affect individuals' financial well-being. CNN/Money.com's editorial team reports on jobs and the economy, national and international financial markets and stocks, business news, mutual funds, real estate, technology, autos and travel. View Articles
	Commission for Environmental Cooperation of North America The Commission for Environmental Cooperation (CEC) is an international organization created by Canada, Mexico and the United States under the North American Agreement on Environmental Cooperation (NAAEC). The CEC was established to address regional environmental concerns, help prevent potential trade and environmental conflicts, and to promote the effective enforcement of environmental law. The Agreement complements the environmental provisions of the North American Free Trade Agreement (NAFTA). View Articles
	Consumer Measures Committee Consumer protection remains an important part of the federal, provincial and territorial governments' agenda. In a spirit of cooperation and to improve efficiency on the consumer front, the Consumer Measures Committee (CMC) was created; it has a representative from the federal government as well as every province and territory. The CMC provides a federal-provincial-territorial forum for national cooperation to improve the marketplace for Canadian consumers, through harmonization of laws, regulations and practices and through actions to raise public awareness. View Articles
	Disaster-Resource.com Whether you are a senior executive, an experienced manager or a new contingency planner, you will find this GUIDE to be the most comprehensive source for crisis/emergency management and business continuity information. The online DISASTER RESOURCE GUIDE is set up to help you find information, vendors, organizations and many resources to help you prepare for (mitigate) or recover from any type of natural or other type of disaster. View Articles
	Ebiz.enable Electronic business is now a driving force in the global economy. To increase Canada's competitiveness in the international marketplace, businesses like yours need to participate fully in the e-business environment. ebiz.enable is an easy-to-use Web site designed specifically for small and medium-sized businesses (SMEs. It is a comprehensive on-line resource that allows you to explore e-business problems and solutions relevant to your company and its success in the global on-line environment. View Articles
	Energy Star - Small Business ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. Because a strategic approach to energy management can produce twice the savings — for the bottom line and the environment — as typical approaches, EPA’s ENERGY STAR partnership offers a proven energy management strategy that helps in measuring current energy performance, setting goals, tracking savings, and rewarding improvements. View Articles
	Entrepreneur.com Entrepreneur.com visitors are business owners and partners who are looking for tools to help them succeed in today's competitive marketplace. They own growing businesses and look to Entrepreneur.com to provide information and perspective on industry news, business tools and services, strategies for growth, and much more. View Articles
	Fast Company Fast Company magazine was founded on a single premise: A global revolution was changing business, and business was changing the world. Discarding the old rules of business, Fast Company set to chronicle how changing companies create and compete, to highlight new business practices, and to showcase the teams and individuals who are inventing the future and reinventing business. Today, the business world continues to change, and Fast Company continues to evolve as well. View Articles
	Harvard Business School - Working Knowledge Harvard Business School – whose mission is a commitment to general management education that focuses on building a deep understanding of business, teaching with skill and passion, and communicating ideas that have power in practice – provides a very readable online magazine called 'Working Knowledge', that features articles on all aspects of business management. View Articles
	Inc.com Inc.com guides contain our best resources, handpicked by Inc.com editors, on specific business-management issues. Use them to discover strategies for starting, growing, and running your business more effectively and successfully. View Articles
	MasterCard Small Business MasterCard Worldwide is a driving force at the heart of commerce, enabling global transactions and bringing insight into the payments process to make commerce faster, more secure, and more valuable to everyone involved. As a critical link among financial institutions and millions of businesses, cardholders and merchants worldwide, MasterCard provides services in more than 210 countries and territories. View Articles
	Microsoft Small Business Center The Microsoft Small Business Center is your online resource for help in getting more out of your technology resources, getting answers to your technology questions, and better understanding the solutions that can help you strengthen your business View Articles
	MoreBusiness.com A comprehensive resource for small businesses, contains tips, articles, ideas, templates, worksheets, sample business plans, tools, financial benchmarks, sample contracts, and much more to help grow your business. View Articles
	Occupational Hazards Occupational Hazards informs safety, health and industrial hygiene professionals in the manufacturing, construction, and service sectors about trends, management strategies, regulatory news and new products that help them provide safe and healthy work sites. View Articles
	Ontario Ministry of the Environment Ontario’s Ministry of the Environment (MOE) has been protecting Ontario’s environment for over 30 years. Using stringent regulations, targeted enforcement and a variety of innovative programs and initiatives, the ministry continues to address environmental issues that have local, regional and/or global effects. View Articles
	Ontario Ministry of Labour Established in 1919 to develop and enforce labour legislation, the Ministry of Labour's mission is to advance safe, fair and harmonious workplace practices that are essential to the social and economic well-being of the people of Ontario. Through the ministry's key areas of occupational health and safety, employment rights and responsibilities, labour relations and internal administration, the ministry's mandate is to set, communicate and enforce workplace standards while encouraging greater workplace self-reliance. View Articles
	SCORE Welcome to the SCORE Small Business Web site and to a wealth of information on SCORE's services and timely small business topics. SCORE's mission is to advise, encourage, train and mentor small businesses nationwide. SCORE counselors offer a high level of service and personal attention to help you stay on track as you build your business. With hundreds of pages of tips for small business owners, the SCORE Web site is an outstanding and popular tool among entrepreneurs. View Articles
	Small Biz Advisor Small Biz Advisor is a free on-line resource for small business owners. The mission of this site is to teach our members how to start, grow, and manage their small businesses better. The primary focus of much of our content is around the concept of maintaining the image of a big company, but without spending a lot of money. View Articles
	Small Business Advisor This website was developed and is maintained by Information International located in Great Falls, Virginia. Information International is dedicated to advising and assisting individuals who are considering starting a business or who are operating a small business. We also assist companies in doing business with United States Government agencies. Our assistance is in the form of books, special reports, consulting, seminars and this website! View Articles
	Standards Council of Canada The Standards Council of Canada (SCC) welcomes you to its web site: an information gateway that brings standards-related programs and resources from Canada and abroad into singular focus. Standards help to ensure better, safer and more efficient methods and products, and are an essential element of technology, innovation and trade. The Standards Council carries out a variety of functions intended to ensure the effective and coordinated operation of standardization in Canada. It also represents Canada's interests in standards-related matters in foreign and international forums. View Articles
	The Sideroad What is The Sideroad? We are an ever-growing website that offers practical advice, straight from the experts, in a wide variety of areas. Unlike conventional magazines, newspapers or websites, we bypass the journalist, writer, or "self-appointed guru", and connect you directly to a proven subject expert, so no information is lost in the translation. View Articles
	USA Today The popular American publication features daily news, as well as a wide selection of business topics, including a special section on Small Business. View Articles
	US Small Business Administration The US SBA’s mission statement is to “maintain and strengthen the nation's economy by aiding, counseling, assisting and protecting the interests of small businesses and by helping families and businesses recover from national disasters”. View Articles
	Wall Street Journal: Start-up Journal Starting your own business or buying a franchise is tough, even in a strong economy. You'll have to research the market, secure financing, open a shop, hire employees and run the enterprise. StartupJournal can help. Our content comes from the powerful editorial resources of The Wall Street Journal, the world's leading business publication, as well as WSJ.com, industry experts and StartupJournal's editorial team. View Articles
	Workplace Safety and Insurance Board The Workplace Safety and Insurance Board (WSIB) oversees Ontario's workplace safety education and training system, provides disability benefits, monitors the quality of health care, and assists in early and safe return to work. View Articles
	WorkZ.com WorkZ.com is your resource for managing and growing your business. Over 1000 articles, templates, tools, and emails are at your fingertips and updated weekly enabling you to be successful in growing beyond your imagination. Hundreds of writers who are renowned experts in their fields submit articles to the WorkZ editorial staff who then read and edit them for relevance and content. View Articles
	ZeroMillion.com The mission of Zeromillion.com is... 1. to encourage and support entrepreneurial endeavors internationally; 2. to be a top resource for all levels of businessmen, businesswomen, entrepreneurs, and marketers and; 3. to facilitate discussion, communication, networking, and peer assistance though an online community of businessmen, businesswomen, entrepreneurs, and marketers at all levels of knowledge. View Articles

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