This Resource Centre provides listings of alphabetically arranged topics that will be useful to you in starting and operating a small business.

The first section contains a condensed glossary of business terms and articles on various topics created by the staff and advisors at the BDC. Please check back regularly for postings of new articles.

The second section contains listings of: a) excellent small business resources on the Web; b) online resources that provide dictionaries, detailed business glossaries, grammar and style guides and other reference materials.

The third section provides specific information for small business articles on a particular website, arranged by subject. For each article we've provided the title, the URL and the introductory paragraph.

We are constantly updating our links and adding new resources. Visit us regularly!

Click on the links below to access resources and resource topics.


Articles of the Week

When your business becomes your life
I recently lost a longtime client, who was also a dear friend and valuable mentor, to prostate cancer. He was 52 years old and left behind his wife and two children. The other day I learned that another good friend was found to have skin cancer that had progressed to the point where he had to have glands removed. He was so busy running his company, he didn’t notice the moles that had started to look different. My friend is only 38 years old. More...

Entrepreneurs face challenges of starting a small business
USA TODAY asked people who wanted to start a small business to be part of the USA TODAY Small Business Challenge, a six-month series that would follow their progress from having an idea to making the first buck. For the next six months, USA TODAY will follow the chosen five groups of entrepreneurs from across the country as they navigate starting their own small businesses. Along the way, the entrepreneurs will discuss their progress, challenges and opportunities with three small-business experts and post their video highlights. More...

Launch a product like Barnes & Noble
To give a new item a boost, borrow a page from retailer Barnes & Noble's carefully orchestrated marketing campaign for its e-book reader. More...

10 things to do before launching your blog
There are lots of posts and articles about why adopting a blog for your small business is a good idea — how it’s good for customer retention, lead generation, and serves as an effective way to build links and rankings in the search engines. But if you’re a small business owner, the thought of launching that blog may be a bit intimidating. Where do you start? More...


  Video/Slide Show
What is document management and what's its value?
Interview with technology expert David Spark, founder of Spark Media Solutions, on how to optimize your document storage by doing it digitally. More...

 
  Blog
4 actually useful books every small business should read
As an author, one of the things that I have learned in the process of writing my book is that there are only four types of books that any businessperson ever buys. If you value your time (and we all do), then your ultimate goal should be to try and increase the number of books that you buy that fit into the fourth category, "actually useful". More...

 
  Podcast
The number one reason why businesses underperform
Have you ever noticed how detrimental “silent problems” can become? Things unspoken - they tend to eat away at people, situations and even business. One man has recognized how silent problems, problems that are being avoided, neglected and going unnoticed, are negatively impacting small businesses in very profound ways. Rod Johnson, Speaker, Executive Business Coach and Author of “Without Warning: Breakthrough Strategies for Solving the Silent Problems Taking Aim at Your Organization,” shares how business owners can significantly improve their organizations performance - by simply identifying and then resolving the silent problems that lie within. More...

 

 

Featured Resource
CanadaOne press release builder
This 5-part online tool will teach you how to write and distribute a press release. More...



Business Continuity Planning

Your business is your livelihood. In the event of an emergency, are you prepared to be able to operate your business with as little disruption and hardship for yourself, your family and your employees as possible? Every business should have a Continuity Plan, which covers all the bases needed to ensure your enterprise's survival, avoid health hazards and meet your various obligations. You'll need to identify the components necessary to continue operating: personnel, data/information protection and retrieval, equipment, financial concerns, and protection of your place of business. We've prepared a general summary about creating a Continuity Plan and identified some resources for additional information.
Summary
Canadian Manufacturers & Exporters Continuity Planning Guide for Canadian Business
Public Safety Canada Guide to business continuity planning Getting Back to Business
Business Dev Bank of Canada guide to continuity planning
 
Emergency Preparedness
Canadian Centre for Emergency Preparedness - Small Business Preparedness
Gov. of Canada Emergency Preparedness for Your Business
Open for Business Disaster Planning Toolkit
FEMA Emergency Management Guide for Business and Industry
FEMA Standard Checklist for Business Recovery
FEMA Protect Your Property or Business from Disaster
Employee Fire and Life Safety Preparedness

 

Business Data Protection
Article: Data Backup is the Best Data Protection
Business IT Guide (click on "Technology Area", then "Security & data")
Article: Protecting Your Data, Protecting Your Business
Dell Data Archiving Tips

 

Business Insurance
 
Article: Do You Have the Business Insurance You Need?
Insurance Bureau of Canada - Business Insurance
Insurance Canada - small business

 

Workplace Health and Safety
 
First Aid Requirements
WSIB Employer Information
Registering with the WSIB
"In Case of Injury at Work" poster
Occupational Health and Safety Act
WSIB List of Approved First Aid Trainers with contact information
SafeCanada - Workplace Safety
Gov. of Canada Labour dept. - Workplace Health and Safety
Canadian Red Cross Workplace First Aid & CPR
Emergency Care and Safety Institute

 

Pandemic Planning:
 
Ontario Ministry of Health Influenza Pandemic Resources
U.S. Department of Labor Guidance on Preparing Workplaces for an Influenza Pandemic
Business Pandemic Influenza Planning Checklist from Flu.gov
WSIB Influenza and Pandemic Planning Information for Workplaces
Business Dev Bank of Canada Business Continuity Planning Guide for Influenza Pandemic

 

Small Business Resources in the Niagara Region
Adult Learning & Resource Centres
Business Education Council of Niagara
Business Development Centre of Greater Fort Erie
Employment Ontario
Institute for Enterprise Education
My Network Latino
Niagara College Continuing Education
Niagara Economic Development Corporation
Niagara Entrepreneur of the Year Awards
Niagara Falls Area Small Business Enterprise Centre
Niagara Training and Adjustment Board (NTAB)
Niagara Training and Employment Agency
Ontario Office Works
Payroll Information for New Employers Seminars - N. Falls
Port Cares
PST/GST Seminars - Niagara Falls
PST/GST Seminars - St. Catharines
St. Catharines Business Development Bank (BDC)
St. Catharines & Area Small Business Enterprise Centre
St. Catharines eBusiness Directory
Small Business Club Niagara
South Niagara Community Futures Development Corporation

Local Government Services (through Service Canada)
 
Niagara Falls Centre
St. Catharines Centre
Welland Centre

Web Resources
Registering Your Business
a) You can perform a business name search and register your business locally at the Ontario Information Centre - MTO Building, 301 St. Paul St., 1st Floor (905-704-2111)
b) Online registration is possible directly at the Service Ontario website:
click here
to access this service.

BizPal
BizPaL is an online service that allows you, the entrepreneur or business owner, a central place to find all the permit and licence information needed to start or grow your business. Follow the simple question and answer wizard to answer questions about what activities you would like to do to start your business. You will generate a complete list of needed permits and licences from the municipal, provincial, and federal levels of government in one place.
 
Niagara Region (municipality site)
Regional Niagara was formed in 1970 by joining two former counties, Lincoln and Welland, to ensure that all of its residents would have access to municipal services so important to our workplace, home and family. We have a dedicated staff of experienced public service professionals who work diligently at delivering on that mandate. We welcome you to our website and encourage you take some time to get to know us.
 
Snap St. Catharines
Welcome to SNAP St. Catharines. We are your definitive monthly source for a captivating view of the many community events, celebrations, business gatherings and general daily life in St. Catharines.
 
YourNiagara
YourNiagara.ca is a community portal for the residents of Niagara. It is the “virtual doorway” through which residents can access information about the Niagara community as well as designated municipal services – all accessible day or night.
 

 

FEMA Emergency Management Guide for Business and Industry
FEMA Standard Checklist for Business Recovery
FEMA Protect Your Property or Business from Disaster
Employee Fire and Life Safety Preparedness


Business Data Protection:
Article: Data Backup is the Best Data Protection
Business IT Guide (click on "Technology Area", then "Security & data")
Article: Protecting Your Data, Protecting Your Business
Dell Data Archiving Tips

Workplace Health and Safety
First Aid Requirements
WSIB Employer Information
Registering with the WSIB
 "In Case of Injury at Work" poster
Occupational Health and Safety Act
WSIB List of Approved First Aid Trainers with contact information
SafeCanada - Workplace Safety
Gov. of Canada Labour dept. - Workplace Health and Safety
Canadian Red Cross Workplace First Aid & CPR
Emergency Care and Safety Institute

Pandemic Planning
Ontario Ministry of Health Influenza Pandemic Resources
U.S. Department of Labor Guidance on Preparing Workplaces for an Influenza Pandemic
Business Pandemic Influenza Planning Checklist from Flu.gov
WSIB Influenza and Pandemic Planning Information for Workplaces
Business Dev Bank of Canada Business Continuity Planning Guide for Influenza Pandemic

Small Business Resources in the Niagara Region
Adult Learning & Resource Centres
Business Education Council of Niagara
Business Development Centre of Greater Fort Erie
Employment Ontario
Institute for Enterprise Education
My Network Latino
Niagara College Continuing Education
Niagara Economic Development Corporation
Niagara Entrepreneur of the Year Awards
Niagara Falls Area Small Business Enterprise Centre
Niagara Training and Adjustment Board (NTAB)
Niagara Training and Employment Agency
Ontario Office Works
Payroll Information for New Employers Seminars - N. Falls
Port Cares
PST/GST Seminars - Niagara Falls
PST/GST Seminars - St. Catharines
St. Catharines Business Development Bank (BDC)
St. Catharines & Area Small Business Enterprise Centre
St. Catharines eBusiness Directory
Small Business Club Niagara
South Niagara Community Futures Development Corporation
 
Local government employment offices (through Service Canada):
Niagara Falls Centre
St. Catharines Centre
Welland Centre

Web Resources
Registering Your Business
a) You can perform a business name search and register your business locally at the Ontario Information Centre - MTO Building, 301 St. Paul St., 1st Floor (905-704-2111)
b) Online registration is possible directly at the Service Ontario website:
click here
to access this service.

BizPal
BizPaL is an online service that allows you, the entrepreneur or business owner, a central place to find all the permit and licence information needed to start or grow your business. Follow the simple question and answer wizard to answer questions about what activities you would like to do to start your business. You will generate a complete list of needed permits and licences from the municipal, provincial, and federal levels of government in one place.
 
Niagara Region (municipality site)
Regional Niagara was formed in 1970 by joining two former counties, Lincoln and Welland, to ensure that all of its residents would have access to municipal services so important to our workplace, home and family. We have a dedicated staff of experienced public service professionals who work diligently at delivering on that mandate. We welcome you to our website and encourage you take some time to get to know us.
 
Snap St. Catharines
Welcome to SNAP St. Catharines. We are your definitive monthly source for a captivating view of the many community events, celebrations, business gatherings and general daily life in St. Catharines.
 
Your Niagara
YourNiagara.ca is a community portal for the residents of Niagara. It is the “virtual doorway” through which residents can access information about the Niagara community as well as designated municipal services – all accessible day or night.